Customer Support Agent

Become a Work from Home Agent

Are you someone who approaches problems with a positive attitude and enjoys finding solutions? Do you have a passion for using your customer support abilities to connect people with the services and products that can improve their daily lives? If this sounds like you, then you would be a perfect match for Telurvision Solutions Inc. We are looking for individuals who are optimistic, proactive, and dedicated to providing excellent customer service. Join our team and be a part of making a positive impact on our customers' lives. Apply now and let your problem-solving skills shine while connecting people to the solutions they need. Together, we can make a difference. Join us at Telurvision Solutions Inc. and help us make a difference in the world.

Enjoy the benefits of setting your own schedule and creating a work environment that suits your needs.

• With the ability to work from home, you can eliminate the stress of commuting have more time for yourself and your family.

• Embrace the opportunity to pursue your career goals while maintaining a healthy work-life balance.

• Take advantage of the convenience and independence that comes with working from home, and discover a new level of professional fulfillment.

• Provide efficient customer service support

Job Requirements:

• Critical Thinking and Problem Solving

• Ticketing and escalation

• Document issues, resolution and follow-up actions

• High School Diploma

• Conflict resolution via phone, email, or chat

• Technical experience is a plus

• Basic Knowledge of operating a computer and its functionalities

• Interpersonal and customer service skills to ensure positive interactions with customers

• Providing introductory information to prospective and new customers

• Ensuring that consumers are satisfied with products or services by handling complaints and inquiries

• Following up with clients or customers by phone or email to check that they’re still satisfied with their purchases

• Letting patrons know about additional products or services that might benefit them

• Determining the quickest, most effective ways to answer a client’s or customer’s questions.

• Escalating queries and concerns, when necessary

• Troubleshooting common issues with products or services

• Working with a team of CSRs and other departments to find appropriate solutions to problems

Additional Requirements

• Laptop or Desktop with Windows 10 or higher

• Hardwired High speed Internet/ Ethernet/ NO WIFI

• USB Headset

• Some Clients may require you to have a Home Phone Line

(United States and Canada only)

Earn money while having freedom to create your own space and work environment! Working with Telurvision Solutions Inc.is a start to your work Independence. Are you ready to become apart of the team? Apply Now!

Apply

770-504-6190

Email

info_solutions@telurvision.com